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  • How To Invite Team Members
    Invite Team Members | Head over to the registration page of the tournament you wish to participate in. If you're not logged in or don't have a Challonge account, you'll be prompted to do that here. | Once logged in, you'll be prompted to create a team name. _After entering the team name, you will seeFew readers
  • How to block Private Messages and Tournament Registrations from specific users
    Organize tournaments without the distractions of unwanted participants. Learn how to block unwanted users from registering for your tournaments and sending you private messages in Challonge. Under your account's drop down menu, click Settings. The Blocked Users option can be found at the bottom of your Settings page. ![](https://storage.crisp.chat/userFew readers
  • How to handle Declined Transactions from Stripe
    How to handle Declined Transactions from Stripe Challonge uses Stripe for Premier and Pro Community subscription payments. The use of Stripe is necessary to collect payments from tournament/event registration fees, merchandise sales and more. But what if your transaction is declined and blocks your payment process? There are a lot of reasons why a credit card transaction can be declined. From incomplete information, rising to fraudulent transactions from stolen and/or fake cards. If the sitFew readers
  • How to Deactivate a Challonge Account
    Account Management ||| Deactivating an account is a destructive action, meaning all the progress made to your account will be wiped so check carefully before proceeding. By deactivating your account, you're removing all of your data across Challonge. We will not be able to re-enable an account after this action is completed. Click on your account's drop-down menu located at the top right side of the page and select Settings. ![](https://storage.crisp.chat/users/helpdesk/websFew readers
  • How Challonge Mitigates Against Malicious Requests
    Challonge has security protections to help guard valid users against online threats ||| Are you seeing the message above when visiting challonge.com? || If so, then our Web Application Firewall is currently active and you should simply reload the page. A Web Application Firewall (WAF) offers protection for web servers. It filters malicious requests such as Distributed Denial-of-Service (DDoS)Few readers
  • How To Cancel Premier Subscription
    | Click your account drop down menu located at the upper right corner of the site and select Challonge Premier, Settings, or alternatively click here and be directed straight to your subscriptions page. | If you clicked "Settings" from the account drop down, simply select "subscriptions" on the left. ![](https://storage.crisp.chat/userFew readers

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